Fast & Safe Shipping
Shipping Policy for PookieKookie
At PookieKookie, we are committed to providing you with a smooth shopping experience, including timely delivery of your orders. Below are the details regarding our shipping policy:
Shipping Methods
We offer several shipping options to accommodate your needs:
- Standard Shipping: Typically takes 3-5 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your items and your delivery location. We occasionally offer promotional free shipping on orders over a certain amount. Keep an eye out for these deals!
Order Processing Time
All orders are processed within 1-3 business days. Please note that processing times may be longer during peak shopping seasons or holidays.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order online
Delivery Issues
If your package is lost or damaged during transit, please contact us within 14 days of your expected delivery date. We will work with you to resolve the issue.
Contact Us
If you have any questions about our shipping policy or your order, please don’t hesitate to reach out: 03028508503